Championing the trades. Building the future.
We receive valuable feedback from our pros. We listened, and we’re responding with new offerings that will help you attract more loyal customers and tackle any season. Our latest features were created with one goal in mind: to support and champion the Pros who keep North America running.
Stay tuned for a live walkthrough of these new releases in our product webinar on October 23 at 11 am PT | 2 pm ET. Save your seat and register here for the event.
Platform Updates Based on Over 8,400 Pro Votes
Grow Revenue:
- Customer referral program
- New Online Booking solution
- SEO-optimized Websites
- Pipeline – bulk archive
- Pipeline – email automations
Manage Jobs:
- Vehicle GPS Tracking – crash detection
- New Price Book solution
- Offline mode – Scheduling
- Map view of calendar – route visualization and travel time
- Multi-option estimates on mobile
Strengthen Finances:
Operate your Business:
Coming Soon:
- Voice – Interactive Voice Response (IVR)
- Video uploads to jobs on mobile
- Job, estimate, and invoice list views on mobile
- Business insights report with weekly email
- Invoice reporting
- Housecall Pro Accounting
- Checklist improvements
- Photo annotations on mobile
- Online Booking improvements – payment integration
Pro Tip: Never miss another Housecall Pro feature update. Make sure your mobile app is up-to-date and you’re using the latest version.
Reimagine Your Business with AI
AI Team
Hiring a team of experts can cost a fortune, and managing them can drain your time. Imagine a world where you can hire top-notch experts in customer service, marketing, business analysis, coaching, and more, without the overhead of full-time salaries. With our AI Team, that world is a reality. This innovative solution helps you scale your business by providing AI-powered support, reducing your workload while improving efficiency. Hundreds of Pros have already experienced the power of our AI Team—join our beta waitlist here.
New Features to Boost Your Cash Flow
Progress Invoicing
Easily bill customers for completed stages of work with Progress Invoicing. By spreading payments throughout projects (especially for large or multi-day jobs), you can optimize your cash flow and ensure your expenses are covered. Plus, you’ll have clear visibility into the status of project tasks, allowing you to improve milestone tracking and keep customers informed.
Auto Charge Card on File
Reduce late payments and boost your cash flow by automatically charging the card on file when a job is done or an invoice is due. This new feature provides a fast, professional payment experience for your customers and streamlines the collection process for you. You can even customize it so that only specific customers get automatically charged. Spend less time chasing down payments and more time running your business.
Coming Soon – Up-Front Payments
Soon, you’ll also be able to collect full or partial payments up front. Look for this upcoming release!
Efficiently Run and Grow Your Business
Payroll Advanced Plus
Take the stress out of managing payroll and HR while growing your team with Payroll Advanced Plus. This new payroll plan offers even more solutions designed to fit the needs of your expanding team. Get access to on-demand expert support for payroll, compliance, and more—plus employee training courses that empower your team to grow and succeed.
Coming Soon – Improved Reporting
Easily monitor your business performance and gain visibility into key metrics with the Business Insights tool. Set custom revenue and job count goals, measure progress, and identify trends right from the Housecall Pro platform. Plus, receive an automated weekly email with a summary of insights to help you make data-driven decisions that keep your business moving forward.
Take more control of your money with Invoice Reporting. Get detailed insights to effectively manage your invoice statuses, amounts, and total invoice counts. Easily create custom reports, and track overdue and aging invoices. Never miss an open invoice again.
Easily Keep Your Calendar Full
Customer Referral Program
Watch the bookings roll in with our new referral program. It’s designed to grow your business through word-of-mouth marketing—without the need for third-party tools or manual tracking. Let your customers easily refer friends and family using a shareable link that leads directly to your Online Booking page. You can track referrals right in customer profiles and reward loyal customers with exclusive incentives. Enable Online Booking and Customer Portal in your Housecall Pro account to start turning satisfied customers into advocates who help you win more jobs.
Online Booking
The new and improved Online Booking solution is here. The best part? It’s fully integrated with several other features you know and love. Reserve with Google enables you to add an online booking button directly to your Google Business Profile, helping potential customers find you faster. Dynamic pricing forms simplify the booking process by letting customers choose multiple services up front. Plus, returning customers can manage recurring appointments and easily book new jobs through the Customer Portal.
Our old version of Online Booking is going away on January 13, 2025, but don’t wait! You can make the switch today to start getting the benefits of our new version now.
SEO-Optimized Websites
Boost your online visibility with an SEO-optimized site designed to help your business stand out. With our Websites by Housecall Pro feature, you’ll receive a custom-branded, mobile-optimized, secure site (SSL certificate included) that establishes a strong online presence. Our expert team handles all the technical SEO details, from keywords and meta tags to titles and descriptions, to help your site reach the right audience, rank higher in search results, and convert more leads into loyal customers.
Coming Soon – Auto-Scheduling
It doesn’t stop there. Even more new features, like the option to use auto-scheduling to streamline bookings, are on the way. Keep an eye out!
New Solutions to Manage Jobs
Route Visualization and Travel Time
No more wasted time. Or fuel. With route visualization, you can now map the distance and travel time between jobs to optimize schedules for techs. Streamline route planning to improve efficiency and reduce driving time. Less time on the road means more time spent on jobs.
Offline Viewing – Scheduling
Don’t have any cell coverage at a jobsite? Our latest offline viewing update allows you to view stored scheduling data while out in the field with poor reception. See everything in a list format or switch to 1-day and 3-day views. Plus, click into cached jobs to access all the information needed for the day’s work.
Crash Detection
Stay informed about the safety of your team with crash detection for your fleet. This new feature, now available through our Vehicle GPS Tracking solution, uses the world’s most advanced crash detection algorithm to alert you in the event of an accident. All the details, including the crash severity, time, and location, are sent to your phone. You even have the option to add TrakView, which automatically records and saves the event to the cloud for insurance claim evidence, so you can take action right away.
Other Product Updates on the Horizon
Voice – Interactive Voice Response (IVR)
Enhance your business efficiency and customer satisfaction with our advanced Interactive Voice Response (IVR) system. Automate call routing to reduce wait times, connect customers to the right department, and streamline call management. The self-service menu allows customers to quickly access the service they need, cutting down on spam calls and reducing the burden on your office staff so they can focus on priority tasks. Whether your customers are calling during peak hours or after hours, you’ll know they’re always supported. Sign up here to join our beta for early access.
Housecall Pro Accounting
Running a home service business is challenging enough. Why add bookkeeping and tax prep to the stress? Our integrated Accounting solution is built right into Housecall Pro. No more juggling QuickBooks and multiple apps. Get bookkeeping advice and unlimited support from an expert who knows your business inside and out. (Yes, it is possible for your expenses to be categorized right!) Streamline year-end reporting and tax filings for peace of mind ahead of tax season. Join the hundreds of Pros who are already enjoying Housecall Pro Accounting. Sign up to reserve your spot.
Already using our accounting solution? Thank you for being an early adopter, and stay tuned for new features and improvements as we expand access!
Live Webinar and Product Roadmap
Ready to learn more about all these updates? Grab your seat at our special product webinar on October 23, 2024, to see our newest features in action. Register now!
View our roadmap to see what features we’re building next to support your success. Want to leave feedback about a product? Click the “Public Feedback” tab on this page and share your thoughts. Remember, you can also always leave a comment within our Housecall PROs Facebook community too.
