As an appliance repair business owner, you have a lot on your plate: appointment management, inventory, technician dispatching, and, most importantly, customer service. Mobile apps can make all of this far easier to handle, freeing up time to focus on growth initiatives and other business goals. But, as with most products, including apps, not all apps qualify as the best appliance repair apps. Here’s our curated list of the top ten appliance repair apps that can help you take your operation to the next level.
Our Criteria for Selecting the Top Appliance Repair Apps
Not all apps are created equally, and this rings true for the best appliance repair apps. When curating this list, we kept a couple of factors in mind, including:
- Ease of use: A good app shouldn’t demand a wildly steep learning curve. Browse for choices with streamlined and reasonable designs for ease of use. This way, downtime is minimal and you can focus on running your business, not learning how to use a complicated app.
- Growth potential: As your business grows, so does your set of tools. Look for an app that can grow to accommodate your business’s changing needs so that regardless of your operation’s size, it remains effective.
- Strong reputation: Reputation matters when it comes to choosing an app. Choose highly rated, reviewed, and recommended apps by pros in the industry. This way, you’ll get something you can rely on.
- Customization capabilities: Since every appliance repair business is unique, the right app should offer a tailor-made experience. The best apps are flexible enough to support the way you work, not limit it.
Top Apps for Appliance Repair Professionals
Whether you want to streamline scheduling, manage inventory, or improve customer satisfaction, there’s an app out there that can help. Here are some of the apps for appliance repair professionals designed to help you work smarter, not harder:
1. Housecall Pro: The Best App for Appliance Repair Businesses
It’s hard to beat an all-in-one app designed specifically for home service companies, and that’s exactly what Housecall Pro is. It’s comprehensive appliance repair software created to help field service businesses, including appliance repair companies, do what they do best but far more easily. It streamlines every part of running an appliance repair business, from admin tasks to sending invoices and client management.
It’s the best appliance repair app and for a good reason. The most notable key features of this mobile app include:
- Quotes and estimates: Create and send professional, accurate estimates in as little as a few moments.
- Job scheduling: Easily schedule new appliance repair jobs to field technicians with drag-and-drop calendar functionality.
- 24/7 online booking: Let customers book your repair services at a convenient time, whether that’s on your website, social media or Google Maps.
- Dispatch and GPS tracking: Assign field employees to jobs and route intelligently to boost efficiency.
- CRM and service history: Real-time time access to job and customer history and client conversation history. Easily let clients access a customer portal with job history, view service contracts, and book appointments.
- Auto notifications: Automatically remind customers of upcoming appointments and send them status updates.
- Invoicing and payments: Appliance repair invoicing software lets you streamline your billing process by easily sending professional invoices and getting paid within the app.
- Time tracking: Track appliance repair techs’ hours and make payroll an absolute breeze.
Mobile Devices: Compatible with iOS and Android.
Pricing: Starting at $79/m for 1 user but flexible and scalable based on your needs.
2. Fixably
Fixably is another ultra-popular repair management app. It’s geared toward businesses that want to focus heavily on streamlined inventory and ticketing tracking. Its core features include:
- Inventory management: Easily keep track of spare parts and supplies.
- Repair ticketing system: Keep a record of ongoing repairs.
- Reporting tools: Analyze your business’s performance through detailed reporting.
- Customizable workflows: Tweak your application to match your specific processes.
Mobile Devices: Compatible with iOS and Android.
Pricing: Tiered plans based on features.
3. Thumbtack
Thumbtack is a strong contender for appliance repair professionals looking to connect with potential customers looking for quality, reliable services. It’s one of the best lead-generation platforms for appliance repair projects, especially if you’re ready to take your business to the next level and increase your clientele.
The most notable features include:
- Lead generation: Be matched with customers based on your location and the services you offer.
- In-app messaging: Message your potential clients quickly and easily.
- Clear pricing: Quickly give straightforward, professional-looking quotes for your services.
- Customer reviews: Showcase your ratings and reviews to build trust in your business.
Mobile Devices: Available on iOS and Android.
Pricing: Per-lead pricing model.
Thumbtack + Housecall Pro Integration
Easily connect your Thumbtack account with Housecall Pro to streamline your lead management and win more jobs. Send automated messages to new leads, organize them in one place, and quickly convert opportunities into scheduled jobs or estimates.
4. Smart HQ by GE
SmartHQ is an exclusive appliance maintenance software designed for professionals who regularly provide appliance repair services for GE appliances. If your business routinely services GE appliances, this app can be a great tool to help you diagnose and repair issues quicker and more efficiently.
Features include the following:
- Remote diagnostics: Check appliance statuses and troubleshoot hiccups from afar.
- Real-time updates: Keep yourself updated on service bulletins and any product changes.
- Troubleshooting guides: Access all-inclusive repair instructions.
- Customer follow-ups: Keep track of a variety of appliances and schedule future maintenance.
Mobile Devices: Available on iOS and Android.
Pricing: Free for GE-authorized techs.
Get In Touch: 858-842-5746
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On average, Pros increase monthly revenue generated through Housecall Pro by 50% after their first year.
See plan options and feature breakdown on our pricing page.
5. Company Cam
Company Cam is one of those innovative, out-of-the-box apps that help appliance repair technicians (or any other field service professional) document their work visually. It helps you track your progress and easily share updates, giving your business the ability to keep everything transparent. The best features include:
- Photo storage: Organize job photos by project or customer.
- Annotations: Add notes and drawings directly to your images for clarity.
- Team collaboration: Share updates in real-time with your team.
- Time-stamped records: Keep detailed records of work for accountability.
Mobile Devices: Compatible with iOS and Android.
Pricing: Starts at $19 per month.
Company Cam + Housecall Pro Integration
Housecall Pro integrates with Company Cam allowing appliance repair techs to capture photos and videos directly through the CompanyCam app, annotate them, and add tags or comments for clarity.
6. Fix App
The Fix App, while technically designed with homeowners in mind, offers features that you can use to enhance your business. It helps streamline communication and provides surprisingly detailed repair guides, bridging the gap between professionals and their customers for better collaboration and quicker job completion.
Features include:
- Repair diagnostics: Get step-by-step guides and diagnostics that help you better understand the problem before reaching your customer’s home.
- Part sourcing: Look up parts you need for the repair quickly and easily; no extensive identification or sourcing necessary.
- Customer communication: The app allows contractors to communicate with homeowners in a visually supported, step-by-step manner, thus boosting customer trust and understanding.
- Scheduling integration: While primarily geared towards homeowners, this app allows contractors to invite customers to use the app for improved scheduling and issue descriptions. This way, your team can arrive prepared.
Mobile Devices: Available on iOS and Android.
Pricing: Free to download.
7. Sortly
Sortly is an inventory management app that helps you stay on track and ensure you don’t run out of essential parts or tools. It’s incredibly straightforward, easy to use, and highly effective for inventory management.
Features include:
- Barcode scanning: Scan barcodes or QR codes to update your inventory in real time.
- Custom organization: Organize your inventory the way you want with folders and categories.
- Low-stock alerts: Get a heads-up when your must-haves are running low.
- Reporting tools: Get insights into your inventory performance trends.
Mobile Devices: Works with iOS and Android.
Pricing: Starts at $49 per month, but a free plan (with limited features) is available.
8. Force by Mojio
Force by Mojio is a GPS tracking solution for fleets. With this app, you can keep your finger on the pulse of your business, optimizing routes as needed to better manage your vehicles and keep things running smoothly.
Features include:
- Real-time vehicle tracking: Monitor your fleet on the go and shuffle as needed to maintain efficiency.
- Driver behavior analysis: Keep an eye on speed, hard braking, and other metrics important for safe driving.
- Maintenance reminders: Get automated alerts designed to keep you in the maintenance loop and ensure your vehicles are in tip-top shape.
- Route optimization: Pick the best route to save time and fuel.
Mobile Devices: Compatible with iOS and Android.
Pricing: Customized based on your fleet’s size and needs.
Force by Mojio + Housecall Pro Integration
Housecall Pro now integrates with Force by Mojio, helping you track your techs’ vehicles in real-time directly from the Housecall Pro map. Quickly dispatch the nearest tech for new jobs, reduce fuel costs, and send “On My Way” texts with live tracking links to impress your customers.
9. Workiz
Workiz is a field service management software designed to assist businesses in streamlining all aspects related to scheduling, invoicing, and communication. It’s not the most advanced, nor does it have the most features, but it gets the job done and is perfect for businesses that only want the essentials.
Features include the following:
- Advanced scheduling: Use drag-and-drop tools to organize your calendar.
- Call tracking: Manage calls directly within the app to avoid missed opportunities.
- Payment processing: Accept payments securely through the platform.
- Analytics dashboard: Keep an eye on key performance metrics and customer data.
Mobile Devices: Available on iOS and Android.
Pricing: Plans start at $65 per month.
10. Canva
While not an actual repair app, Canva can be a helpful tool in designing professional marketing material. It can be a handy resource for creating professional flyers, brochures, and social media posts that market your business.
Features include:
- Custom templates: Browse through ready-made and customizable flyers, brochures, and social media posts.
- Drag-and-drop editor: Create high-quality visuals without needing fancy graphic design skills.
- Collaboration features: Share designs with your team to review and make suggestions.
- Multiple export options: Save your creations in various formats.
Mobile Devices: Available on iOS and Android.
Pricing: Free plan available with limited features, or Pro plan starting at $12.99 per month.
Run Your Appliance Repair Business Without Limits
The appliance repair industry shows no signs of slowing down. With the right apps on your phone, you can manage and scale your entire appliance repair business more effectively. While each of the apps in this list has distinct advantages, Housecall Pro stands out as the best of the best for businesses seeking an all-in-one software solution. If you want the best appliance repair app that combines comprehensive functionality, ease of use, scalability, and much more, give it a try!
Take the next step in optimizing your field operations by starting with a free 14-day Housecall Pro trial today.
