OUR BLOG

Newsletter - June 25, 2017

By matt.bonfiglio@tryhousecall.com |

- Coming Soon - 

Get setup now for online booking on Bing, Yahoo, Yellow Pages & Citysearch

 

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The Secret to Success: Customer Service

By matt.bonfiglio@tryhousecall.com |

What do you think the most important factor is for your business’ success? Some might say it’s having good equipment. Others might say it’s the people you hire that make your business successful. While those are very important contributing factors, we believe that the most influential key to consistent and long-term growth is your customer service.  

But what does great customer service look like? Maintaining a healthy relationship with your customers is a lot more than just greeting them with a smile and providing them with quality service. In order to improve your customer retention and boost repeat business, you need to form a relationship with your customers, letting them know you value their business while leaving a lasting impression.

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Newsletter - June 11, 2017

By matt.bonfiglio@tryhousecall.com |

Redesigned Newsletters

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Newsletter - June 4, 2017

By matt.bonfiglio@tryhousecall.com |

New Logo and Icon, Same Commitment

At Housecall Pro, our brand promise has always been to provide an open door, both literally and figuratively. We work to create features for our customers that open new doors of opportunity. And, likewise, our door is always open to hear how we can improve.

This philosophy is behind our single goal: providing you with the best platform to run and grow your business. 

Many companies have told us that the simple 'On my way!' text helps ensure a warm reception and an open door when they arrive on the job. The power of this simple gesture can transform an anxious in-home appearance into a friendly interaction that keeps a delighted customer re-booking year after year. Combined with automated notifications during the job process, booking through Yelp, Facebook, your website, and the Housecall consumer app... we will continue to look for more ways to open new doors of opportunity for your business.

Many companies have also told us how happy they are to have found a software partner that is willing to accept criticism and improve. And although we won't always be able to make changes at lightspeed, we promise to never stop trying.

With this mission in mind, we have updated our logo to both tell our story and permanently ingrain our commitment to your success. Our new logo replaces the truck guy with an open door.

On Monday night, we will update our app and the icon will change on your phone:

 

 

We will continue working to earn your business each and every day. As always, we welcome your valuable feedback. 

With warm regards,
Ian Heidt
CEO, Housecall Pro

Activity Feed

There is now a centralized location to see activity on all of your jobs. The activity feed can be accessed from any screen by clicking on the heart beat icon next to the settings icon at the top right-hand corner of the web portal. You can scroll through the feed, expand and collapse items for additional details, and click into detail pages directly from the tab.

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Newsletter - May 28, 2017

By matt.bonfiglio@tryhousecall.com |

Employee Timecards

 

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Newsletter - May 21, 2017

By matt.bonfiglio@tryhousecall.com |

Time Tracking: Clock In/Clock Out

 

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Newsletter - May 7, 2017

By matt.bonfiglio@tryhousecall.com |

Web Portal Facelift

 

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Newsletter - April 16, 2017

By matt.bonfiglio@tryhousecall.com |

New Dashboard

 

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Newsletter - May 14, 2017

By matt.bonfiglio@tryhousecall.com |

Web Portal Optimized for iPad and other Tablets

 

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Newsletter - April 17, 2017

By matt.bonfiglio@tryhousecall.com |

New Pricing and Packages

HouseCall Pro is adjusting pricing and packages to more accurately reflect the value that our customers gain from the platform, and to make room for some great new features to help pros run and grow their businesses.
 
As always, these changes will have no effect on your existing pricing. You are automatically grandfathered into your current plan and pricing. You are welcome to stick with your current plan as long as you want. We will continue to make incremental improvements to everyone’s experience along the way.

If you want to upgrade, you can select from one of our new pricing plans. We strongly believe that our new pricing bundles will significantly benefit your business and make it easier than ever for you to achieve phenomenal success.
 
Here are the new pricing plans:

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